Jordan is widely recognized for its well-established healthcare system and the provision of high-quality medical services in the Middle East. However, the system faces significant vulnerabilities due to a growing population, the lasting impact of COVID-19, the resurgence of certain infectious diseases, and a deteriorating economic climate in recent years. Non-communicable diseases (NCDs), pregnancy-related complications, and chronic conditions like asthma, cancer, diabetes, and heart disease remain persistent challenges. The influx of refugees has led to increased demand for healthcare services and facilities, straining existing resources and creating tensions with host communities. Moreover, the data on health remains underdeveloped, lacking the comprehensiveness and effectiveness needed to address these challenges fully.

Jordan also holds significant geopolitical importance as a relief hub for dispatching humanitarian aid convoys to the Gaza Strip. There is a pressing need for reliable systems that can track and manage critical operations, ensuring that resources reach those in need while minimizing logistical challenges and maximizing accountability. This would also mean unhindered access to basic necessities and contributing to the broader objectives of regional stability and resilience.

Two times In 2024, in May and July, Commit Global’s team of researchers and UX designers, led once by our founder, Bogdan Ivanel, and once by our co-founder and Director of Product, Olivia Vereha, conducted an extensive field research mission in Lebanon and Jordan, engaging directly with a total of 11 different CSOs and 9 international non-governmental organizations (INGOs). The research included qualitative interviews, over 40 meetings consisting of semi-structured interviews, discovery sessions and presentations (demos), and on-site assessments to gather a nuanced understanding of the current political, economic, and social environments. This approach allowed us to identify the specific challenges and needs faced by CSOs in both countries, giving us a possibility to produce internal research reports that are grounded in local realities.

Website Factory: NGO is a tool for creating websites that is tailored to the specific needs of non-profit organisations. It is a free platform that makes it possible to create and maintain fully accessible websites for free, without a single line of code!

The platform features an intuitive Website Factory Dashboard, which allows users to create, edit, and manage their websites independently. The dashboard is available in Arabic, in addition to 18 different languages, including Georgian, Armenian, Bosnian, Croatian, Dutch, English, French, Georgian, German, Greek, Italian, Montenegrin, Portuguese, Romanian, Russian, Serbian, Spanish, Turkish, and Ukrainian. Commit Global provides tutorial webinars and step-by-step video tutorials in English and Georgian, ensuring that NGOs of all technical skill levels can successfully leverage the platform's capabilities.

Website Factory: NGO eliminates the financial burden of hiring developers or paying for costly website-building software. For small and under-resourced NGOs, it addresses the challenge of limited technical expertise within their teams. The platform rolls out automatic updates, ensuring access to the latest features and improvements. By enabling the creation of accessible, inclusive, and user-friendly websites, it boosts an NGO’s credibility and makes it easier to attract donors, partners, and volunteers. Commit Global deploys Website Factory in areas where NGOs have a stake in enhancing their digital presence, expanding their reach, and operating more efficiently. 

Civic Tech 911 is an on-demand tech support service for NGOs. It helps organizations solve tech problems, streamline processes, and improve efficiency—just like having an in-house IT department. Since many NGOs do not have dedicated tech staff, Civic Tech 911 provides expert support for any tech-related needs, from troubleshooting to setting up tools and improving digital strategies. Support is available in English, Ukrainian, Romanian, Georgian, Turkish and Italian through 1-hour consultation sessions. In order to book a consultation session, an NGO needs to provide details about the issue they are facing, including the context, how it affects the organization, and any relevant information (such as legal context or similar examples). Once the details are submitted, NGO’s choose a time slot that works for them. Civic Tech 911 is available to any NGO, in any country, Monday to Friday. Sessions can be scheduled with a 48-hour notice.